Privacy — Golden Gate Hotel

Last updated: November 2026

The short version

This site asks before it measures anything. If you say yes, it loads Google Analytics and advertising services that set cookies and can recognise you on other websites; if you say no, or your browser sends a Global Privacy Control signal, none of them load. There is no embedded video player and no social widget, and our fonts are served from our own domain rather than a font network. What runs, and how to refuse it, is set out under Measurement and advertising below.

What we collect

Only what you type into a form. If you send an enquiry we receive the name, email address, telephone number, dates and message you provide, so that we can reply to you.

We do not build a profile from it, we do not sell it, and we do not add you to a mailing list because you asked a question.

What we do not collect

We do not fingerprint your browser, and nothing on this site identifies you by name unless you tell us. If you agree to measurement and advertising, the services named below do record your IP address and can recognise you on other websites — that is what you are being asked about.

Measurement and advertising

You are asked, and a refusal is final. On your first visit this site asks. If you choose No thanks, or your browser sends a Global Privacy Control signal, nothing is loaded, nothing is fetched and no cookies are set — now or on any later visit. What happens before you have answered is described at the end of this section.

If you choose Yes, the site loads Google Tag Manager (GTM-53D3TLB), which runs:

Google Analytics 4 (G-9WXW0BTDV8), a service of Google LLC. It sets the cookies _ga and _ga_9WXW0BTDV8 in your browser, and Google receives your IP address, your device and browser, the pages you view and how you arrived here. Google handles that under its own privacy policy.
Google Ads (AW-16796355506), which records when a visit leads to a booking and allows us to show you our advertising on other websites.
the Meta Pixel, a service of Meta Platforms. It records what you do on this site and can recognise you on Facebook and Instagram, so that we can measure our advertising and show it to you again.

Before you answer, Google’s tags are loaded in a state that stores nothing in your browser and sends no identifier for you. This lets Google estimate how many bookings we are missing from people who never answer the question. If you press No thanks, or your browser sends a Global Privacy Control signal, even that does not happen. The Meta Pixel and the other advertising services are never loaded until you say yes.

This is sharing for advertising, and you can refuse it. Letting these services recognise you on other websites is what California law calls sharing personal information for cross-context behavioural advertising. We do not sell your personal information for money. You can refuse the sharing with No thanks, by sending a Global Privacy Control signal — which we treat as a refusal and never override — or at any time afterwards with Cookie settings at the foot of every page. Your answer is kept in your browser’s local storage rather than in a cookie, so recording a refusal does not set the thing you refused.

Booking

Booking is handled by SynXis, the reservation system operated by Sabre. When you check rates or complete a reservation you leave this website for theirs, and their privacy notice governs what happens from that point. Payment details are entered on their system and never reach this site.

Email

Enquiries sent from this site are delivered to our own inboxes by Amazon Simple Email Service. Email is not a secure medium — please do not send card numbers, identity documents or anything else sensitive through a web form or by email.

Things kept in your browser

If this site shows you an offer in a panel over the page, it notes that in your browser’s local storage so the same offer does not reappear on every page you read. That note is a counter and the offer’s name — nothing about you. It is not a cookie, nothing is sent to us or to anyone else, and clearing your browsing data removes it.

How long we keep it

Enquiries are kept for as long as they are useful to answering you and to any booking that follows, and are then deleted. Reservations are held in the booking system under its own retention rules.

If you subscribe, your email address is sent to Sojern, which runs our guest marketing emails, so that we can send you offers and news from the hotel. Every email includes a link to unsubscribe.

Your rights

You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to info@goldengatehotel.com and we will respond.

California residents have specific rights under the CCPA, including the right to know, the right to delete, and the right to opt out of the sharing of personal information for cross-context behavioural advertising. We do not sell personal information for money. We do share it for advertising when you agree to the measurement described above, and you can opt out at any time with Cookie settings at the foot of every page, or by sending a Global Privacy Control signal, which we honour.

Changes

If this notice changes we will update the date at the top. The date reflects when the text last changed, not when the page was last rebuilt.

Contact

Golden Gate Hotel, 775 Bush Street, San Francisco, CA 94108 info@goldengatehotel.com · (415) 392-3702